Make a claim

Get started with your claim

Suncorp - Claim Online is an easy way to make a claim on most insurance policies at your own time and pace.

Only the policy holder or a nominated representative can start a claim.

First name

Last name

Date of birth

Policy number

Incident date

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FAQs

For all other claims, please call us on 13 25 24 anytime.

We will give you a claim number to track your claim online
If required, we will call you back to progress your claim.

Yes, you can make a windscreen, window glass or sunroof claim online.

If you need an urgent tow, please call us on 13 25 24 anytime.

Please note:

Using Claim Online is not suitable for all claims. If anyone has been injured or if there are dangers at the scene call 000. If you need immediate assistance to secure your property, please call us anytime on 13 25 24.

Claim Online is only for holders of eligible Suncorp insurance policies. Claim Online is not available for Third Party Property Damage (Car or Motorcycle), Strata Insurance, Business, Life, Income Protection, Bill Protect or Compulsory Third Party (CTP) policy types.